Rancho Oakey, Las Vegas, NVWater heater went out in our 44 year old house. Filed a claim with American Home Shield. They assigned it to 5 Star Home Services. Their plumber Rob came out within the timeframe promised and assessed the situation. He was respectful and thorough. I knew going in we would need more replaced than just the heater and only expected AHS to cover the appliance, which they did. I needed same day service because a household member is going through chemo and cannot be without hot water due to cold water sensitivity. We paid an extra fee for same day service, but it was definitely worth it.
Very satisfied with the re-piping of our water lines in our home. Robert did a fantastic job of herding the project thru completion starting with his invaluable experience of dealing with insurance companies. He was kept us well informed about the project and was always responsive to our communications. Luis did a fabulous job of repairing the wallboard holes that were made to make the water line connections. One would never know that any holes had ever been He is a very hard worker and genuinely nice person. Gary, the plumber, also was fantastic.
We called to have our pilot light relit on our fireplace. They scheduled us for the next day. Enrique called us 15 minutes prior to arriving. He was very personable and professional. he immediately started working on the fireplace and cleaned the area for us a little bit. He took a quick look at the outside vent and in no time he had the fireplace working. He explained a few things to us about our fireplace that we did not know when we moved in a few years ago. We would highly recommend his services. To sum Enrique up he's personable, professional and fast.
Garbage Disposal repair /replacement. Called my home warranty AHS Monday and was scheduled on Friday. Argo - Showed up on time and very professional. He replaced it in less than 20 mins.. also gave suggestion to replace pipes since it's old and dirt and to help with the water flow. Wears mask and shoe covers Great work Argo!!